Frequently Asked Questions
Where are you based?
I started ND Film & Media in Fontana, California. Which is located in the Inland Empire Region of Southern California.
Do you travel for weddings?
YES.
Do you offer custom packages for elopement and destination weddings?
Short answer: yes. All of our packages are custom-tailored for each celebration. We're flexible because it’s the only way to make things work and every wedding is different. We have special elopement rates available. Reach out and we'll make something happen just for you :-)
Who’s going to shoot our wedding?
This totally depends on your location, date, budget + style. Sometimes we recommend certain associates based on your vibe.
How would you describe your style?
My style is candid, honest and photojournalistic with cinematic elements sprinkled with a dash of humor + fine art? Fine art photojournalism? Basically, our video will tell the story of what really happened at your celebration. You'll be able to relive your day again and again. Not only will you have a beautiful series of photos to tell your wedding story, you'll also have stunning video that can stand alone and never get old with time.
Is your shooting style for everyone?
Nope. We strike a fine balance of being a fly on the wall and being hands on. Here's why: we love to let moments unfold naturally so that they're honest and don’t feel forced. However, to get intimate/beautiful/emotional shots we like to connect with our couples and their guests on a certain level. That means we're going to be interacting with you like old friends. If that's not your bag, then neither are we (drops mic and walks out of room).
How many weddings have you shot?
Many many. Too many to count!
Who does all of your post-processing?
We do. Unlike some photography studios, we do everything in-house. 75% of what we do as a business is behind the scenes sitting at a computer. We tweak every film one at a time to keep our style and our brand strong.
Why do your online galleries have so many photos in them?
Basically, we are confident in our work and our storytelling so we don't have to hide behind really tight edits for our work to appear strong. We bare it all. The more of our work you see, the better you can decide if we're the right storytellers for your day.
Do you photoshop your images?
Nope. We shoot weddings as photojournalists, so we like to keep your photos authentic. But we do a lot of post-processing to make sure they all look their best. Temperature. Exposure. Shadows. Highlights.
How will we get the final photos?
Super easy. Every client gets their own password-protected online gallery and print shop where anyone you share it with can view, share, download + order print products. This gallery can also be kept totally private if you don't want to share it.
Do we have rights to print our photos?
Of course. You can use our print shop or you can print them on your own. You just can’t sell them for publication or use as stock photos. But that’s weird….why would you do that?
When will we get our photos?
We know how hard it is to wait! You will receive a preview teaser of 50-100 photos within 15 days of your big day. The full delivery will come between 30 and 90 days. ALWAYS ASAP.
Can we get our photos earlier if we ask nicely?
Yes. If you'd like them within 2 weeks we charge a $1000 fee.
Can we have our RAW files?
This is a touchy subject. What our clients are paying for is the finished product. We put a lot of work into our processing and it's a major part of our style. It's probably the reason you like our work so much. If you commissioned a painting, would you ask the artist for all of the sketches, reference material, failures and drafts? Probably not. That being said, if it means so darn much to you, we will charge a fee to hand them over.
What if I lose my photos or didn't download them before you removed them from the server?
Your photos will be available for download for 6 months. After that, we charge a $250 fee to pull them from our archives and re-upload them.
What kind of cameras do you shoot with?
If you can’t tell, why should we? Just kidding, we all shoot Canon & Sony. It’s very personal. Basically, the right tool for the job.
Do you bring backup gear?
We never leave home without it!
Do you shoot film?
No.
Do you make albums?
I would prefer not to.
Do you offer videography?
Check out our “Cinema” page.
Do you shoot family and group photos?
Indeed! These photos are crucial. If not to you, definitely your parents. We'll work together to make sure they happen in a fun + efficient way.
How do you find your portrait locations?
We put a lot of time and effort into finding the most epic, dope, intimate and beautiful locations for your photos. Sometimes it involves scouting months in advance of your day and other times we’ll just show up and walk around. We love input, too. This is a collaboration so don’t be shy if you have ideas!
Should we do an engagement shoot?
You don’t have to, but they’re fun and a great way to get to know each other.
What’s your pricing and how do we get started?
We have may tiers of packages + pricing. Reach out through our inquiry page and we'll work together on your package.
What is required to officially book you?
Once you decide to move forward, we require a signed agreement and 50% non-refundable deposit. Contracts are handled online. In the past, we've booked as far in advance as 24 months so don't be shy!
How do you handle postponements + cancellations?
We honor non-refundable deposits for one postponement. We charge a percentage fee of your package to take into account booking fees, labor, holding multiple dates, rate increases etc.
What types of payment do you accept?
Venmo, Zelle, Paypal but we also accept checks and credit cards (3% fee).
Can we meet you?
We'd love that! We usually start our relationship with a phone call or Zoom. Then once you've booked us we'll sit down and chat or meet at the engagement shoot.
Do you shoot same sex couples?
Absofuckinglutely. Love is love and it always wins. Enough said. It's a privilege to shoot any type of celebration of love!
Do we need to feed you at our wedding?
Yes, please (it’s in our contract). We'll be fine for lunch on our own, but being on our feet most of the day will work up an appetite. Just tell your venue or caterer that we’ll be there and they’ll help make arrangements.
Do you have business insurance?
Of course! Some venues require it, so just let us know and we’ll be happy to send proof their way.
Will you cry at our wedding?
Most likely. Yes. Probably during the vows. Sorry not sorry!
Did we miss something? Don't be shy! Ask us (almost) anything you want...